FAQs Page

how can we help?

Find the answers to some of the most asked questions below

General Questions

What are your opening times?
We currently open Tue, Wed, Thu, Fri, Sat 10.00 am - 4:00 pm. The shop is closed on Sunday and Monday. However, the online store never closes!
Do you accept card payments?
Yes - we accept all major credit and debit card payments. Both instore and online. Of course, we still accept cash.
Where can I find you?
That's easy - we're located at 134a Victoria Rd west - Cleveleys, FY5 3LG. You can also find us on socials #ramsdenhaberdashery

Product Questions

Can I check my gift card balance?
Yes simply head over to the gift card balance page and enter the gift card code.
Do you sell fabric be the half meter?
Of course we do. All the fabric on the site is sold by the half meter. If you call into the shop, we are more than happy to cut half a meter for you.
What is a fat quarter?
A fat quarter is a popular size for patchwork, quilting and craft fabric and each piece is 50cm by approximately 55cm. To create a fat quarter we cut a meter piece and then slice this vertically across the fold line. Great value and is very versatile.

Shipping Questions

Can I “click and collect”?
Certainly. Better for your pocket and better for the planet. Bag yourself something while we have it in stock, then come and collect at a time to suit you.
Do you offer free shipping?
Yes - On all orders over £45 we offer free shipping. For all other orders, we simply charge the standard royal mail fees.
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