Shipping Policy

UK Shipping

Free Shípping

Free shipping is available on all orders over £45 to UK mainland destinations only. All other orders are subject to standard royal mail rates.

Order Confirmations

You’ll receive an email confirming receipt of your order to the email address you provided. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions.

Shipping Methods and Charges

Next Day Delivery

Orders are sent next working day. A signature will be required on delivery. Orders placed on the weekend or bank holidays will be processed on the next working day.

Please note: You will need to ensure your order is placed by 1:00 pm the latest in order for this to be processed as Next Day Delivery, subject to availability.

After 1:00 pm Delivery

If orders are placed after 1 pm then the order will be dispatched the following day.

Lost Parcels

If a parcel is lost or ­undelivered; please advise us as soon as possible so we can inform our courier of the missing parcel. Please note: Ramsden Haberdashery will not be held responsible for any parcels undelivered.

Delivery

Delivery of the Goods shall be made by the Company delivering the Goods to the place in the United Kingdom specified in the Buyer’s order and/or the Company’s acceptance and/or the Contract as the location to which the Goods are to be delivered by the Company or, if no place of delivery is so specified, by the Buyer collecting the Goods at the Company’s premises at any time after the Company has notified the Buyer that the Goods are ready for collection.

While the Company will endeavour to meet quoted delivery dates, it will not be liable for any delay in delivery howsoever caused or for any loss or damage consequential or otherwise arising therefrom, nor shall any delay entitle the Buyer to cancel any contract. Time of delivery shall not be of essence. If no delivery date is stipulated by the Company, they have 30 days in any case to deliver your order of Goods after receipt of your order. If the Company fails to deliver the Goods or any part thereof on the Delivery Date other than for reasons outside the Company’s reasonable control or the Buyer’s or its carrier’s fault: if the Company delivers the Goods at any time thereafter the Company shall have no liability in respect of such late delivery

If a contract provides for delivery by instalments, each instalment shall be deemed to be the subject of a separate contract. Non‑delivery or delay in the delivery of any instalment shall not affect the contract as regards to other instalments, nor shall it entitle the Buyer to treat the contract as rescinded. Where delivery is staggered across a period of time at the Buyer’s request the Goods will be delivered as per the make, model and or version of hardware or software in place at the time of delivery which may in some cases be different from that originally ordered.

Goods are not supplied on a sale‑or‑return basis and a full signature for the Goods received must be at the time of each delivery, signature or the delivery document being conclusive proof of delivery. No Goods may be returned without the written permission of the Company. The Company shall not be under any liability whatsoever for Goods returned by the Buyer without permission.

If the Company attempts delivery to the Buyer of any Goods and that delivery is unsuccessful due to no fault of the Company, the Company will take all reasonable efforts to re-arrange delivery. If that fails, the Company is entitled to end the contract. If the buyer would like the company to arrange another delivery, then additional charges will be incurred.

If the Buyer fails to take delivery of the Goods ​or any part of them on the Delivery Date and/or fails to provide any instructions, documents, licences, consents or authorisations required to enable the Goods to be delivered on that date, the Company shall be entitled upon giving written notice to the Buyer to store or arrange for the storage of the Goods and then risk in the Goods shall pass to the Buyer, delivery shall be deemed to have taken place and the Buyer shall pay to the Company all costs and expenses including storage and insurance charges arising from such failure.­ The buyer will also pay the Company additional costs for a re delivery

Goods are despatched via different couriers. Whilst the company will endeavour to meet all the conditions of despatch and delivery, they are not liable for any goods lost, damaged, or delayed by the courier.

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